Returns & Exchanges
At Bio Sculpture, we want you to be completely satisfied with your professional nail care products. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the unused items in their original boxes, ensuring that all seals are intact to qualify for a full refund or exchange.
- 3.Ship Your Items
Affix the provided return shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.